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Returns and Refunds
Returns and Refunds
Should you receive an item that is not satisfactory, please return the item to the address below. If the product is not faulty I do not cover the cost of return postage, and equally the postage cost for shipping the item will not be included in the refund. Items must be received in re-sellable condition, any items received damaged and not in perfect condition will not be eligible for a refund so please ensure that you use suitable packaging.
If you are not happy with your order please contact me via email within 5 days of receiving your order so that I can offer to replace or refund your order.
All items should be received within 14 days of the dispatch date to be eligible for a refund.
Items that have been worn, washed or soiled cannot be returned or refunded.
Items for sale in my 'Outlet" section are non refundable.
Printed to order items ( T shirts and Totes)
These orders cannot be cancelled after payment has been made but they are eligible for refunds under the conditions stated above.
Return address:
Rachel Powell
The Drive Cottage,
Skid Hill House,
Skid Hill Lane,
Warlingham,
Surrey
CR6 9PP
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